Warranty Policy

At FHAS Auto Parts, we are committed to supplying reliable automotive parts and providing professional after-sales support for our global B2B partners.

We understand that product quality and after-sales service are important for wholesalers, distributors, and repair businesses. Therefore, we provide warranty support to help our customers maintain stable operations and customer satisfaction.

Warranty Period

Most FHAS Auto Parts products, including alternators, starter motors, air conditioning compressors, and related components, are covered by a 12-month warranty under normal use conditions.

For certain products, customized orders, or special supply arrangements, warranty terms may vary. The applicable warranty period will be confirmed before shipment according to the product type and order details.

Warranty Coverage

Warranty coverage applies to verified issues including:

  • Manufacturing defects

  • Product failures caused by material or workmanship issues

  • Quality problems confirmed through inspection

If a product issue occurs during the warranty period, please contact our team for evaluation and assistance.

Warranty Claim Process

To help us handle warranty cases efficiently, customers should provide:

  • Order information

  • Product photos or videos

  • Description of the issue

  • Installation and vehicle information when applicable

Our technical team will review the case and provide a suitable solution based on the situation.

Warranty Solutions

Depending on the specific case, FHAS Auto Parts may provide:

  • Replacement products

  • Spare parts support

  • Technical assistance

  • Other mutually agreed solutions

For international orders, we will prioritize efficient solutions to reduce unnecessary shipping costs and minimize downtime for our customers.

Warranty Limitations

Warranty does not cover:

  • Damage caused by incorrect installation or improper use

  • Products modified or repaired without authorization

  • Failures caused by external factors or accidents

  • Normal wear and tear

  • Issues caused by incorrect vehicle matching or incomplete information provided during ordering

For customized products or specific product categories, warranty conditions will follow the confirmed order agreement.

Our Commitment

With authorized brand supply, strict quality control, and professional product support, FHAS Auto Parts is dedicated to building long-term partnerships with customers worldwide.

We support global wholesalers, distributors, repair shops, and automotive businesses with reliable products and responsive after-sales service.

For warranty inquiries, please contact us via WhatsApp.

WhatsApp: +86 15528256866